Our Services

IBM Tivoli Netcool Services

IBM Tivoli Netcool suite is one of the most widely used packages by enterprises throughout the world. Tivoli Netcool integrates real time service modeling and impact analysis, scalable fault management, consolidation and correlation capabilities that allow enterprises to manage availability, performance and security of their business applications, IT resources, tasks and processes in a flexible, scalable fashion. The suite encompasses products that include security, compliance, storage, performance, availability, configuration, operation and lifecycle management.

The IBM Tivoli Netcool suite includes:

  • IBM Netcool/Omnibus
  • IBM Netcool/Impact
  • IBM Netcool/ITNm, TNSQM, TNCM, TBSM
  • IBM Maximo Asset Management & Asset Management for IT
  • IBM Maximo Change Manager, Incident and Problem Manager and SLA Manager
  • IBM Tivoli Service Desk

EpitomeITS IBM Tivoli Netcool experts are at your service for implementation of customized solution, upgrades, migration audits, act as in-house consultants and O&M staff for any or all of the above products.

Managed Services

EpitomeITS team of IBM NetcoolTivoli experts implement key service management tools in this suite in relation to organization structure and key result area. You can trust them to carry out performance metrics on an ongoing basis to meet targets and assure successful business outcomes.

Custom Development

Since each client’s requirement is unique, EpitomeITS offers custom IBM Netcool development services as part of the end-to-end solution, aligned with your objectives, business models and budgets on offsite and onsite basis.

Solution Deployment

Startups and new customers are welcome to benefit from our years of expertise in IBM Netcool Tivoli suite in the matter of deployment, migration from legacy platforms and implementation of streamlined solutions that cover any or virtually all aspects of your operations. We design solutions from your perspectives to match your aspirations and to help you succeed in your business segment.


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