About us

About Epitome

Epitome Information Technology Solution Pvt Ltd “epitomeITS” as one of the leading system integration services company specialized in OSS/BSS & Big Data solutions and products like Infovista, Netcool, Remedy, Tivoli, HP suite, CA products. Our service includes system integration, development, deployment, customization & Managed Services, Upgrades and Migration services offerings offsite & onsite.

Led and managed by professionals with expertise in IT, Telecom, ITES and Quality Management, EpitomeITS is a specialist in high end IT and business services for large and medium enterprises. The company breaks the traditional boundaries of service delivery by offering an amalgam of leadership, advanced technological focus and business sophistication in its upscale offerings. We transform and empower industries at various levels and in various segments with our affordable, customized, flexible, scalable and modular.

  • Operation Support Systems (OSS)
  • Service Management Solutions
  • Business Transformation Services
  • Tools Deployment
  • Hosted Service Management Platforms
  • Post Delivery Managed Services
  • Managed Services and outcome based delivery
  • Big Data and Analytics
  • Consulting services

It all comes together in our Mantra framework that takes care of all the above areas of enterprise operations with 24x7 support through various delivery options including onsite support, remote management and service management as well as operations support systems (OSS).

We are one of the leading system integration company based in INDIA with specialized proven capabilities in OSS products, development and support, especially in Netcool / Remedy /Tivoli /Infovista / HP Service Manager where we have proven capabilities in consultancy as well as implementation. We have on our rolls Consultants and Developers available on SLA based offiste and onsite contract models with T&M, project based for development, design, integration and O & M – End to End Managed Services.

 

We are active in high-end IT and business service areas such as:

  • Professional services covering IBM Tivoli Netcool software solutions, Infovista network performance management solutions and BMC suite of Business Service Management solutions, Remedy, HP Suite, CA.
  • IT & Telecom Consulting, Big Data Products and services.
  • Consultancy Services for Six Sigma and Revenue Assurance.
  • Training Programs for Big Data, Six Sigma, Process Improvement (5S, TPC, TQM, SPC) and Quality Management according to ISO 27001, ISO 20000, BCMS and OHSAS 18001:2007.
  • Entire portfolio of IBM products covering software, hardware, cloud, Pure Systems, Global Financing and Toshiba Global Commerce Solutions.

Our end-to-end resourceful and technically competent SM model reduces risk, capex and opex as well as fills in gaps, eliminates challenges and provides a seamless path to business transformation. Our teams design, develop, implement, manage and monitor your infrastructure at all times, with incremental adjustments as you progress, to keep you fully powered on your ascent to the top.

EpitomeITS stands apart in a class of its own since it has capabilities, manpower and resources to integrate both advanced IT and business solutions from one source. The confluence creates a surge of power that propels clients far ahead of the competition because there are no disparities, lack of cohesiveness and collaboration and systematic, integrated approach you would face if you have different vendors involved to achieve one single objective.